Anyone can grill the perfect steak with the Mustang grill products range!

The Mustang range of grill products is a line of products owned by the Finnish family company Tammer-Tukku Oy. The Mustang product range consists of grilling accessories and equipment to satisfy the needs of even the most demanding grill chef, covering everything from gas grills to individual grill supplies and products such as lighting briquettes and lighter fluid.

Years of experience in importing grill accessories has formed the basis for the Mustang product range and the result has been one of Finland’s leading value-for-money grill product ranges. The Mustang product family includes a highly comprehensive selection, to which new innovative products are being added every year.

One of the most important factors behind the success of the Mustang range since the beginning has been the simple and stylish commercial packaging which attracts attention and makes it stand out in a positive way in stores. The packaging conveys, in a clear, informative way, the contents of the package to a potential buyer in three different languages. This makes the products ideally suited not only to Finnish but also Swedish and Estonian markets.

We would be happy to tell you more about the Mustang brand and selection of products. If you have a question about a Mustang product you have purchased, please contact our customer service centre. Alternatively, if you are interested in retailing Mustang products, Tammer-Tukku sales or customer services staff would be happy to tell you more about opportunities for collaboration.

Instructions for complaints regarding a product

We apologise if our product has not met your expectations.

According to consumer protection laws, the first point of contact for returning a faulty product is the retailer. Your feedback is, nonetheless, of primary importance to us from the perspective of product development and quality control. Complaints at Tammer-Tukku Oy are always processed in writing. This minimises misunderstandings and ensures your constitutional rights.

If you suspect that your purchase contains a material or manufacturing fault, we ask that you fill in the form with the necessary information in as much detail as possible so that we can deal with your claim as effectively and quickly as possible.

N.B.:
If, based on the information in the form, we think it necessary that the product be sent to us for inspection, we will inform you of this personally. The return of a product will not be accepted if the return has not been agreed beforehand.

The fault must be verified by Tammer-Tukku Oy before a replacement can be issued. Compensation for faulty products will be in the form of a new replacement product. If the product is no longer available, Tammer-Tukku Oy reserves the right to substitute a similar product.

Thank you for your cooperation and time!